Last week’s sales kickoff in Orlando, combined with our (Progress’) acquisition of Savvion, and my delivery of the keynote solution sales pitch (broadcast to the entire company) has left my head spinning. I’ve got a few posts in mind, but mostly have a real interest in blogging more in spite of the lack of time and uncertainty/stress here at Progress with our new org structure.
I figure, best way to start is to start, and let the details work themselves out.
I realized during one of my sessions, that I’m getting kinda predictable. Every time I discuss Actional with the field, I harp on the same issue… Read more…
I’m an emotional guy. It works both for me and against me. Sometimes though, the facts speak for themselves.
Here’s the riddle.
You have a mobile phone plan with 1,000 EDGE (mobile) minutes, and unlimited UMA usage (UMA is a proprietary VoIP technology that T-Mobile offers). You are charged $0.40 for each minute over the pre-paid 1,000 on the EDGE/Mobile network.
Over the course of 1 billing cycle, you use 900 EDGE minutes and 900 UMA minutes…
How much overage do you incur? Read more…
Originally posted on October 22nd, 2007 over at Progress.
I’ve noticed that, like Rudy Giuliani, I still purchase my clothes a few sizes too big. While I can’t speak for Rudy, somewhere deep inside I’ve been conditioned to think that when I buy clothes, I have to buy them big and “grow into them.” I rationalize this by enjoying the fact that I can go shopping just once every few years.
It’s a silly eccentricity that, according to Freud, I can just blame on my mother. I’m not going to grow any more and really don’t need to buy pants that will fit perfectly in a few years. I need pants that fit now. Besides, even if I were still growing, by the time my clothes fit properly, I’d probably need a wardrobe update to account for new standards styles and business requirements personal preferences.
I know, I bore you with my neurosis. SOA What? Read more…
Originally posted on October 4th, 2007 at Progress.
I was about to enter a meeting yesterday, when a peek into the room showed me everyone dressed “business casual.” Seeing as I was wearing a suit and didn’t want to be overdressed, I flipped off my shoes and headed on in.
It wasn’t long before someone commented on my suit. Thankful for ability to think on my feet, I pointed to my socks and said, “I realized the suit was a bit formal so I ix-nayed the footwear… on average, I’m business casual.”
When the clamor in the room subsided, the general consensus was that I was insane. Read more…
Originally posted August 28th, 2007 at Progress.
I have this fantasy that I’ll quit this labor of love here at Progress, and start a real career selling t-shirts with street-signs-that-would-be-funny-as-t-shirt-sayings. Always on the lookout for that breakout sign, today I found one to share.
I drove by this big rig with a sign on the side, behind the driver’s door, that said “you are in my blind spot.” I thought, how funny would it be if I wore that on the front of a t-shirt when I did my next product presentation? (Answer: Very funny!)
In the car with time to think, I thought about that developer at a major bank I was working with who knew his blind spot, but seemed helpless to avoid the resulting pain.
Fact is, he had two blind spots… one he knew about and one he didn’t. Read more…
For the sake of capturing some of my writing for posterity, I’m going to be copying over some of my older posts from my Progress Blog. I like my writing, and want to control the destiny of my blogging history. I hope you find them enjoyable.
Originally posted over at my Progress blog.
This is really cool, and I can finally speak about it. Wow, gag orders just don’t work very well for me. I mean, I can keep a secret, it’s just that the really juicy ones are harder to keep than the others! And, this one’s juicy. Ready…
Today we will release Orbix 6.3.4 with support for Actional.
Whoa! I bet at this point a lot of you are like so what?
Well, let me give you end-to-end visibility into the import of that sentence above. Read more…
Hi everyone.
I’ve just made a few cosmetic changes, and I thought I’d explain them because they’re quite important.
Look to the right and you’ll see two new logos I’ve linked in. They represent two important relationships in my life.
Grassroots.org. is an organization whose mission is to serve as a catalyst for positive social change by leveraging modern technologies and best business practices. In other words, they provide volunteer services to non-profit’s like Where’s Your Heart? for free. They’re goal is to adopt 10,000 nonprofit members and provide them each with an average of $10,000 of services per year at no charge (for a total savings of $100 million per year!). In exchange for this service, they just ask that members promote them on our sites. Here you go and TIA.
Mad Mimi is an email marketing service that I’ve liked from the moment I laid eyes on Mimi. Their competitors are the likes of Constant Contact. What I liked about them so much was their focus on the customer experience, and brilliant support. I’ve yet to produce a newsletter, but I’ve gotten a support email back at 2AM on a Saturday night, and their email support might as well be an IM chat it’s so responsive. I’m getting closer to being a more active marketer for Where’s Your Heart? and I’m hoping some of my friends that might need this service could use them as well, so we can figure out some best practices together. Any takers?
I hope these links aren’t too intrusive.

It's missing the question mark!
Every physical manifestation of even a baby-step forward is fun. When I saw the package from Chase with my charitable foundation’s checks, I couldn’t help but tear it open.
You’d think it was pretty easy to get a bank account setup. It wasn’t. Laugh with me when as you read the following bit of conversation I had with Citibank on the phone before I went to Chase. Read more…
You know that feeling you get when something’s just not right? I get that feeling every time I get an impersonal Linked In invite to connect. I regularly get invites from people I haven’t spoken to in quite some time. I’m amazed at how often those invites are the default “I’d like to add you to my professional network on LinkedIn” without any further personality.
Let me get this straight? You’ve not spoken to me in years and the best you can come up with is that?!? Well, then I’ll definitely accept your invitation. Read more…