More about mobile banking experiences

Inspired by a tweet com­plain­ing about Citibank’s cus­tomer ser­vice, I dig into my impres­sion of banks and mobile. How should banks approach the cre­ation of mobile bank­ing expe­ri­ences? How is mobile com­put­ing dif­fer­ent than web com­put­ing when your prod­ucts are software?

Radio Shack: What could have been

I had some crazy ideas for Radio Shack a cou­ple of years ago. At the time I was think­ing of putting together a pro­posal and pitch­ing it to the com­pany (through the com­pany I worked for because we could have built the tech­nol­ogy infra­struc­ture to deliver my idea). I never wrote it up, but wish I had. Here’s a con­densed version.

What I found interesting this week (#8)

6 Blockchain appli­ca­tions other than bit­coin. It’s a great list! Top 50 emerg­ing Euro­pean Fin­Tech com­pa­nies. Another huge health­care hack exposes patient infor­ma­tion while Reuters reveals Apple HealthKit progress. $560M for 2 apps: bril­liant or desperate?

What I found interesting this week (#7)

Mobile in the enter­prise: Can iOS become stan­dard? Best arti­cle ever if you care about deploy­ing SaaS. Slack teaches us how. A US Pay­ment Sys­tem update will bring US pay­ments into the dig­i­tal age. Trans­parency dri­ves the need for authen­tic­ity or bad things hap­pen. A few examples.