It’s just wrong

Here’s advice for the ages: don’t turn your inef­fi­ciency into my bad expe­ri­ence. Minor in the scheme of things, but if a com­pany (even Apple) sends me a pack­age track­ing num­ber it should let me track the pack­age now, not at some unknown time in the future.

Mighty Windows

A water­shed moment for Mac in the enter­prise, IBM is now let­ting any employee chose either a Mac or PC with now orga­ni­za­tional bias. This is a big change — even though we’ve heard of enter­prises sup­port­ing Macs for some time. How big a change? Read on.

Mobile in the enterprise

Another lens through which to under­stand how most enter­prise mobile ini­tia­tives fail. Is the mobile device the one with the lim­ited expe­ri­ence that needs spe­cial thought, or is it the PC where the lim­its exist? It’s the PC, but read on to under­stand why it matters.

A millennial view on enterprise technology

A tweet sum­ma­rizes one millennial’s view on the pre-search inter­net era. Of course, most com­pa­nies that I have spo­ken to are still pre-search on their intranets. Worse yet, they don’t even real­ize it as a problem.

House of cards

You can do it right, or you can fake it until you make it. Unfor­tu­nately for enter­prise soft­ware there’s a lot more of the later than the for­mer hap­pen­ing. RIM was blind to the iPhone Over the week­end in antic­i­pa­tion of a new book on Research in Motion there were a lot of excerpts float­ing around twit­ter on […]

I call bullshit

Evi­dence based user expe­ri­ence research” com­pany Nielsen Nor­man Group declares “Deck of Cards Works Best” for Apple Watch expe­ri­ences. This is false. It may work, but only for peo­ple with­out imag­i­na­tion of the pos­si­bil­i­ties pre­sented by the new Watch form factor.