31 Dec 2011
Verizon’s “convenience fee” is more than just a stupid mistake, it’s a symptom of how unsustainable business has become. A quick summary: Thursday Verzon put a $2 fee on customers who pay their bills with a credit card one-bill-at-a-time. While this move targeted very specific customer behavior, there was a general outcry on social media. […]
30 Dec 2011
I take responsibility seriously, and work as hard as the next guy. I think what sometimes confuses people is that I like to have fun while I’m doing what I’m doing. I go out of my way to make myself laugh. Like, when sites let me put in a “free form title” (instead of a […]
29 Dec 2011
I’d laugh at HP if I thought they were the only company so dysfunctional around the tablet movement.
28 Dec 2011
Can’t get off riddles this week, I guess. What do Sears, The Gap, and Friendly’s all have in common? They’re sucking wind right now. All closing retail outlets. In fact, there were two articles on the front page of the NY Times Business Section today about this. It also listed a bunch of restaurant chains, including […]
27 Dec 2011
This is a very interesting situation. I have opinions.
