I tell creative stories about complex topics so that you can break through the barriers that prevent your customers from taking action.
I tell stories about enterprise technology with equal relevance to engineers, sales people, or business executives. My stories are both relevant and compelling to the listener; they resonate with people.
I also tell stories about building wealth and investing. In fact, I wrote a book (available at bookstores everywhere).
I’m available to speak at events about the impact of technology on your business. I often focus on the “Why?” for my audiences with a side of “How to start?”.
People leave my sessions with a new way to frame their business challenges so that digital transformation teams can achieve better alignment and have a clear way forward towards innovating their business with software.
Customer Experience: Know Your Audience, Their Journey, and the Job They’re Hiring You To Get Done
In this session, I’ll be training our global sales team on how to think about Customer Experience and why Gartner believes that by the end of 2020 Customer Experience will overtake price as the key brand differentiator.
We’ll use my own personal experiences to engage, Axway customer success stories to tie our solutions to our customers’ desired outcomes, and a very special story “ripped from the headlines” that will help everyone understand why Customer Experience matters to everyone from the CEO on down.
More About This Session (employees only)