17 May 2012
I was asked this question earlier today, and I think it’s an important point. Let me start with a story. It’s a common tale, one of ambition and good-intent. Happens all the time. People in a company (or, “resources in an organization” if you talk like a corporate-weenie) figure out how to solve problems, often working around […]
17 May 2012
Dear Marriott, You guys are slipping. This is the second time this year my feather-free room wasn’t. For context, I arrived at my hotel at 1:15 this morning. It’s not like I had a lot of time (or brain-cycles) to figure out if my room had been prepared properly. Since my room was feathered, I’m […]
15 May 2012
Most of you probably know of my affection for caffeine. What you might not know is how deeply I adore muffins. They’re like the best of cake, cupcakes, and bread all in one tiny little package. That’s why I so delighted to announce my friend’s new project: Happy Birthday Muffin (no comma). Celebrate a birthday with […]
15 May 2012
It’s exciting to think about the brand innovation possible as technology spreads through every aspect of our lives. While watching TV last night I saw a Charles Schwab commercial. The commercial talked about all sorts of “regular people” who trade and invest with them. The commercial triggered an “eh” response in me, followed by a “why don’t […]
3 May 2012
I’m always looking for a new metaphor, today (as I was strolling through Kobe in search of a latte) I think I came upon another. I keep hearing about how few apps are making money, and how hard it is. I’m sure it is. But I think that’s the wrong lens to view your idea […]
