So, I have this problem with Apple that doesn’t boil down to “I’m not doing things the way they designed”.
You see, I want to use my iCloud email address as my primary address in iCloud. However, I setup my original iTunes account using my gmail address, and there is apparently no way to remove the gmail address as primary in exchange for a me.com address.
Not a big deal — except that all my iTunes receipts and iCloud shared calendar notifications go to gmail.
I’ve been emailing back and with Apple support for over a month. Each exchange starts with the expected platitudes (my patience is important to them, thank you for being a customer, blah blah blah…).
What it’s come down to is this:
The iTunes support team says it’s not an iTunes problem but an iCloud problem.
The iCloud support team says it’s an iTunes problem, not an iCloud problem.
Ticket closed. Problem solved.
What’s there to complain about?