Going Native: Citizens, Smart Cities, and Security
Abstract:
In this session I will provide a unique point of view, informed by real-world success stories, on how Smart City security can help to maximize the ROI of ‘smart’ projects while meaningfully engaging citizens. Smart City success will come from many micro mobile-interactions with the smart infrastructure rather than one monolithic smart-city solution. This usage pattern changes the security user experience for citizens, developers, and those responsible for smart city security in ways that are important to explicitly highlight.
In today’s digitally transformed world, Smart City owners need to deeply consider customer experience, especially as it pertains to security and identity. Security cannot be an afterthought or an add-on.
Value will be extracted from Smart City infrastructures by software. As more Smart City software is created, we must ask hard security questions:
- What can infrastructure owners do to ensure that the software written delivers the best security experience possible?
- How can security officers ensure security and compliance, while enabling developers to create the most secure, native experience, their citizens require?
- What is a model for success?
Attendees will gain important insights into valuing and evaluating their smart city efforts in order to maximize their impact on people’s lives.