My beautiful wife is on the road. In fact, as I write this, she’s on her way home.
I’m trying to decide whether or not to keep our baby awake long enough for her to see him. If everything’s on time, it won’t be a problem. But any delay at all, and I’ll want to put him to bed as usual.
Why not setup a flight notification, right?
Clearly, Delta wants to make this as difficult as possible.
By way of venting, I’d like to submit the following Captain Obvious questions to product management:
- Why must I select only a departure or arrival notification? I know I can setup up two notifications separately, but since that requires typing in a lot of extra information, why can’t I just have an “and” option?
- Which City? Departing or Arriving? You do realize there are 2 cities involved in each flight. Of course, you have the flight number AND date, so you don’t really need the city.
- “Enter a Device Address”?!? What planet are you from, and do you need help with your English language skills? You’re sending a freaking email. Who cares what device?
- How about text notifications? If you understand the social-differences between emailing and texting, you’d realize that notifications are more suited to text than email. At least allow an option. I don’t want to have to cycle through all my emails just to see a notification.
- PDA Device? Seriously?! By the way, do you really send device-dependent messages? No. So why ask?
Seriously though, I couldn’t get past the “city name” thing. And now have no notifications. You might want to think about making new parents your UX advisors. We know how to get things done, and move on to the next important thing. Which is all anyone really wants to do when they deal with your old school organization.
PS Make your fonts bigger.