Would someone please write this app? Anyone who dials a company is faced with a maddening tree of choices before finally getting where you need to go. I’m one of those who just hits 0 until I get a person, and while many systems prevent that, they don’t create a positive experience. I mean, most of the companies I call… calling them is the only time I actually interact with them. Wouldn’t you think they’d want it to be a delightful experience? How about this for a voice response system app? Let me open the app, pick the destination I want, and dial. Since it knows what I want, it can either automatically hit the right sequence of numbers, or just connect me to…
