20 Apr 2012
So, Bank of America hasn’t figured out that people hate banks and will use whatever creativity they posses to the let the bank know it. Bank of America has a social campaign that lets consumers create their own BoA Ads, and calls it “Your Bank of America”. The first few times I looked, I didn’t realize […]
25 Jan 2012
McDonald’s social media failure this week is a good case study for understanding how business is changing (or represents my wishful thinking about how I’d like it to change). I’ll call this the “old way of thinking” and the “new way of thinking”. In short, McDonald’s initiated a social media campaign on twitter. People were […]
28 Dec 2011
Can’t get off riddles this week, I guess. What do Sears, The Gap, and Friendly’s all have in common? They’re sucking wind right now. All closing retail outlets. In fact, there were two articles on the front page of the NY Times Business Section today about this. It also listed a bunch of restaurant chains, including […]
7 Aug 2011
Every once in a while, there’s an article in the paper about a coffee shop that caters to people who hang out with computers all day, or one that militantly excludes them. A couple of days ago, I noticed an article about Starbucks putting metal plates over outlets to prevent laptop users from overstaying their […]
14 Feb 2011
I wish I had written the article by Joel Bomgar titled “Plug Into Millennials’ Tech Needs” myself. He has four key recommendations to help adapt the workplace to the millennial generation. They are: Offer Real-Time Response Support a “Bring Your Own Devices” IT Equipment Strategy Enable Anywhere Access Foster Collaborative Communication He states boldly: “to recruit […]
