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On Email Bankruptcy

May 12th, 2010 Bressler 3 comments

Let me first give credit for that phrase to Fred Wilson, a NYC venture capitalist who blogged about email overload earlier this week. I came across his post, and a post by Mark Suster in response (continuation) to Fred’s. These guys are speaking out about a real problem for people like us who want to be available and need to keep track of what’s going on.

The purpose of this post is mostly to say “me too”, and also to point out a couple of startups they link to that I’m excited to have found. I setup accounts for both, and am pleased they exist. Read more…

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What I’m Doing Wrong

February 6th, 2010 Bressler No comments

Yah. I said it. I’m doing something very wrong. In fact, with respect to blogging and social media, it relates to one of the biggest pieces of advice I’d give other people. Not that I’m such a big advisor, I just have a big mouth and am “a little” opinionated. Read more…

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A Linked In Tip

October 13th, 2009 Bressler 2 comments

You know that feeling you get when something’s just not right? I get that feeling every time I get an impersonal Linked In invite to connect. I regularly get invites from people I haven’t spoken to in quite some time. I’m amazed at how often those invites are the default “I’d like to add you to my professional network on LinkedIn” without any further personality.

Let me get this straight? You’ve not spoken to me in years and the best you can come up with is that?!? Well, then I’ll definitely accept your invitation. Read more…

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The Details ARE the Product

September 22nd, 2009 Bressler 3 comments
Look carefully at the intersection of hardware and software in this picture.

Look carefully at the intersection of hardware and software in this picture.

The devil’s definitely in the details. And, it all falls on the shoulders of the Product Manager. Product Managers own the mundane task of product specifications, roadmaps, pricing, and so on along with product vision and direction. It’s also their responsibility to make sure it all comes together in a package that makes sense.

Take a look at the ATM photo I took at Bank of America the other day.

It’s really easy to see the two digital buttons on screen. Pick which deposit type you want… cash on the left, and check on the right. Simple.

Now, look at the hardware slots. I suspect it’s hard to read… there’s a slot for checks on the left, and cash on the right! Big deal? Maybe not except to the anal-retentive’s in the audience. But, sloppy. Yeah. for sure.

But think about the elderly or dimly-lit. It’s not obvious to check which slot to put stuff in. Hit the button the left, put stuff in the slot on the left. That’s the obvious choice. To me, it’s simply dumb to do anything else in the UI. Read more…

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Happiness. It’s Contagious… I Hope!

September 16th, 2009 Bressler 2 comments

I feel bad that I’ve let this blog slip. In part because sometimes I struggle with all the social noise and the feeling of irrelevance sets in. Though, in large part it’s because I’m freaking busy!

My days are full of Actional (I’d love to tell you how great we’re doing, but alas we’re a public company, and I can’t yet!) and my evenings Where’s Your Heart?. Things are moving at Where’s Your Heart?. Slower than I’d like, but moving. I’m learning a lot about me as I go! And, it’s a fascinating process.

I’d like to re-start my writing with some more about Where’s Your Heart?, the foundation I’ve setup. I’ll share the mission, the objectives, and some fascinating research in this area.

Where’s Your Heart?’s mission is to “improve our lives through altruistic living”. Read more…

Categories: Community, WYH? Tags:

The Human Spark

June 17th, 2009 Bressler 1 comment
I had the opportunity to see Alan Alda host a panel at the World Science Festival in NYC Friday night. Because of the non-profit I’m launching, I was curious about the topic, “What It Means to Be Human: The Enigma of Altruism”.
A brief update on that front is in order. We’re almost incorporated, we almost have a logo, and we have started the development of the web site. A lot of almosts! Almosts don’t really get us anywhere, but my heart soared when I saw the logo. We’re on the right track, and I’m pleased.
I would like to share what I’m doing since the panel touched on a related topic. Altruism.
Did you know that Charles Darwin worried that the existence of altruism would wreck the theory of evolution? (I didn’t.)
Once pointed out, it kinda makes sense. If we evolve along the lines of survival of the fittest, then anything that doesn’t help an organism survive should be among the first characteristics to disappear.
The panel discussed three ways to account for altruistic behavior, but their reasoning didn’t satisfy me. It seemed to leave something out. And, this omission, coincidentally, is what my company is about, so please read on.
The three ways to account for altruism were:
1. For the good of the genes… meaning, an organism would somehow know that it’s related to another, and to help related genes survive would cooperate towards its survival. (I have an objection to this whole line of reasoning. Consider the fact that we’re killing the planet, and yet without it we’ve got a real survival challenge.)
2. Direct reciprocity, meaning though I don’t get a direct benefit by helping you, I can expect that you will in turn help me in the future.
3. Indirect reciprocity. Even though I may not have an expectation of you helping me in the future, if I help you, we build a culture of helping other people, and eventually that help will work its way back to me.
What about doing something just because it makes us feel good? Do we? Or, do we always have some ulterior motive, hoping to get something in exchange even at some point in the distant future. Is this good feeling important? I suspect scientists simply ignore it as unquantifiable emotion. Something that doesn’t really factor into hard-science.
However, in looking for something hard, these scientists are ignoring the obvious. Indirect reciprocity is not only about some benefit in an indistinct future… rather I believe the good feeling itself is a direct reward that motivates this behavior.
I also believe that particular good feeling we get when helping others as part of a “human community” is quite important.
Have you ever had an experience that sharing has made bigger? I have.
Have you ever come into a conversation with a group of people talking about something positive, and simply felt better? I have.
Humans are pretty unique in this area of altruism (though not totally… one panelist kept bringing up marmasets as another example). Behaviorally, we actually have a sense of “we” that enables us to get along even if we don’t know the other person.
It turns out, “Indirect reciprocity catches fire in humans. Language is critical to this.” I think language is the first tool to help reward social behavior, but that technology has evolved to take it to another level. I truly believe social computing, while in its infancy, is a world-changing paradigm of the significance of language.
We’re going to use technology to bring people together for altruistic purposes.
In my opinion, “technology will accelerate indirect reciprocity.” And, I believe this is important not because indirect reciprocity is about some possible benefit received in the future. I believe the good feeling itself is critical and sufficient reward.
Together, we’re going to remember our hearts in our daily lives, which is reward itself.
The panel mentioned that “compassion is the essence of altruism.” I like that. I believe compassion is another step along the evolutionary path, and therefore that good feeling we get by being compassionate is “evolutionarily important” as it points us in the right direction. The high we get is like a drug, rewarding us for the evolutionarily important behavior of “doing good.”
Working together, as a community will magnify the good energy we generate and the impact we have. We’ll be reminded that we’re not alone. We’ll set the good energy free, and it will heal our planet.
Remember how President Obama made everyone feel? Every voter that cast their vote for him felt like they were changing the world. One vote cast individually, counted together. Changed world. Simple. And all he was doing was running for president.
This is the hunt. This is our mission. Bring people together to be a part of something bigger than any of us can be alone.
I believe our cultural value system is experiencing a major shift. We are materialistic with an extrinsic reward system. We measure our success in title, salary, and the size of our TV. With falling portfolio values, limited job opportunities, and no sign of a return to anything other in sight, either we’ll continue to have very low self worth, or need to find another way to measure worth.
We’re not only going to value it, we’re going to actively generate it. Yep, that good feeling. That’s our output. That’s our measure. People are going to find that it’s infinite. That the more good that’s shared, the more generated. The more generated, the better we all feel. By bringing this into our daily lives, we’ll replace the worry and crappy feelings we get when thinking about our sinking material worth, with happiness and positive feelings about the positive impact we’re a part of.
And, that’s what Where’s Your Heart? is about. It’s about improving people’s lives through altruistic living.
If you’ve read this far, thank you. Here’s a take-away. Next time you’re stressed out, at the end of your patience, grumpy, and about to take any of these things out on someone else. STOP! Then ask yourself “where’s my heart?” Get your mind into your chest and find it. How does that make you feel? If it’s been a while, you might need some help. As a booster, think about that unconditional love your children throw at you as you walk in the door. We’re conditioned to respond to that. Writing this article in the cafe, I can’t help but smile picturing my nieces running up and hugging me as I walk in for a visit. That’s the energy we’re going to tap into and bring to the forefront.
It’s not a side-effect of life. It is life itself.

I had the opportunity to see Alan Alda host a panel at the World Science Festival in NYC Friday night. Because of the non-profit I’m launching, I was curious about the topic, “What It Means to Be Human: The Enigma of Altruism”. I learned a lot.

I would like to share a bit more of what I’m doing since the panel touched the related topic of altruism. In fact, since I wrote the first draft of this post, I saw a tweet that said something about needing to find a better word for charity. I think altruism is it. We can then refer to altruistic lifestyles or altruistic living (people who live an altruistic life).

Did you know that Charles Darwin worried that the existence of altruism would wreck the theory of evolution? Read more…

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When You Find Something Good, First Thing To Do is Share

May 21st, 2009 Bressler 8 comments

As some of you know, I’m working on starting a non-profit that will improve people’s lives through charitable living. My idea is to bring people together around global events and generate infectious positive energy that will give participants a sense of fulfillment and purpose. The rewards we’ll receive by participating will reinforce our place in the community, rather than our current materialistic habits. I believe our culture is changing, and we’re going to lead the charge.

Read more…

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My Hand Surgeon Just Helped Clear Up My Vision

May 13th, 2009 Bressler 3 comments

Was just on the phone with my hand surgeon’s office making an appointment. Turns out, I need x-rays before the appointment. The receptionist says “would you like to hold so I can call and make the appointment with the x-ray lab for you?”

She must have taken my stunned silence for yes, because she efficiently left and returned confirming my appointment and answering my question before I could even verbalize it (Yes, I do need to wait for the film to be developed and then bring them and my hands to the office).

How’s that for service? Surprised. Maybe you wouldn’t be if I told you that this doctor is not in my insurance plan.

Read more…

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Recent 20, Managing First Impressions on Twitter

May 9th, 2009 Bressler 1 comment

My friend Sal posted a unique tip for using Twitter favorites as a way to learn more about people. He noticed his own behavior of using others’ favorites to better get to know them. Simple, and different than most of the tips out there. Sal’s a good thinker and this is a perfect example of a tip that separates itself from the noise.

Here’s one I’ve been using myself recently, and I thought I’d share.

Read more…

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Initial Review of Drupal 6 for Social Computing on Amazon

April 28th, 2009 Bressler No comments

Hola!

Felt compelled to do a preliminary review on Amazon, while I work on the full one for the blog here. I’ve given it 4 out of 5 stars, but I admit I tend to be a real hard ass. I would expect a 5 only for those books I come away from inspired. It’s a very good book, and it builds a fantastic foundation, but… it’s just missing that something that makes it a superstar. It’s a book that I’d use as a reference for time to come, and has gotten me thinking, but don’t suspect I’ll be quoting it in meetings (like I did for another book I reviewed, Todd Biske‘s SOA Governance book).

I should say, 4 is excellent. 4 is a book I’d wish I’d written myself, and carry around with me until I finish it because it’s so useful.

More soon!

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