I somehow missed this article in The New Yorker about Why Doctors Hate Their Computers. It's a fascinating read, especially for anyone …
On Apple Card and Money
Been chewing on this one for a while. I like it, but it's more about writing something so when the future happens I can point to something …
I’m not that slow, but sometimes…
So, I'm digging my new gig at Axway. The health technology (insurance, prescriptions, dental, flex spending... all separate sites / phone …
Cold and Unapologetic
Yeshiva University spent decades covering up the predatory behavior of multiple rabbinical staff, including that of the assistant principal. …
The Coolest iPhone Hack I’ve Seen
The picture below speaks for itself, useful when upgrading to an new iPhone and moving data over from a backup. I never understood why it …
A Simple Question
If one person eats a “healthy diet” and another eats an “unhealthy diet” should we charge them the same for health …
What is a (Crypto) Wallet?
The crypto space is complex. Words often get thrown about without deep thought about what they mean. Wallets are a fascinating and important …
Your process or mine?
I had some fraud on my credit card the other day. My experience resolving it is a great example of how to think about customer experience. …
Porn in the enterprise
One would think that after all this time of enterprise connectivity to the internet, the “problem" of porn would have already been solved? …